We are pleased to announce the availability of Service Apps for Webex Contact Center. Get the full details here!

Learn CRUD functionality around audio files for the Webex Contact Center Flow Designer and more.

Unlock Seamless Navigation: Discover how our Paginate App transforms your browsing experience with easy access to content. Explore now!

To protect the Webex environment, especially from distributed denial of service attacks, the API has rate limits in place for the different resources available for use, such as /messages and /rooms. These limits will vary depending on the calls being made, how resource intensive that call is on the servers, and how many servers are actively in routing – and is subject to change as needed to protect all use cases from failing in the event of a large batch of requests.

Get all the details about a recent update to the Meeting APIs that allows meeting hosts to setup live streaming.

Discover how Webex Contact Center’s Gen-AI scoring system ensures top-tier quality, consistency, and reliability in AI-generated outputs. Learn about innovative algorithms, contextual assessments, and the importance of Responsible AI in creating more accurate and trustworthy content.