Update a Workspace Emergency Callback Number
Update the emergency callback number settings for a workspace.
Emergency Callback Configurations can be enabled at the organization level, Users without individual telephone numbers, such as extension-only users, must be set up with accurate Emergency Call Back Numbers (ECBN) to enable them to make emergency calls. These users can either utilize the default ECBN for their location or be assigned another specific telephone number from that location for emergency purposes.
To update an emergency callback number requires a full, location, user, or read-only administrator auth token with a scope of spark-admin:telephony_config_write.
URI Parameters
Updating Emergency Callback Number attributes for this workspace.
Query Parameters
Updating Emergency Callback Number attributes for this organization.
Body Parameters
The source from which the emergency calling line ID (CLID) is selected for an actual emergency call.
Returned calls from the Public Safety Answering Point go directly to the member. The Emergency Service Address configured by the PSTN to the member's phone is specific to the member’s location.
Each location can have an ECBN configured that is different from the location’s main number. Location Default ECBN is typically configured for users without dedicated telephone numbers or with only an extension.
Configure one user with another user’s telephone number as an ECBN. This option is used in place of a location’s main number when the location has multiple floors or buildings. This allows the ECBN assigned to have a more accurate Emergency Service Address associated with it.
Member ID of person/workspace/virtual line within the location. Required when selected is LOCATION_MEMBER_NUMBER.
Response Codes
The list below describes the common success and error responses you should expect from the API.
| Code | Status | Description |
|---|---|---|
| 200 | OK | Successful request with body content. |
| 201 | Created | The request has succeeded and has led to the creation of a resource. |
| 202 | Accepted | The request has been accepted for processing. |
| 204 | No Content | Successful request without body content. |
| 400 | Bad Request | The request was invalid or cannot be otherwise served. An accompanying error message will explain further. |
| 401 | Unauthorized | Authentication credentials were missing or incorrect. |
| 403 | Forbidden | The request is understood, but it has been refused or access is not allowed. |
| 404 | Not Found | The URI requested is invalid or the resource requested, such as a user, does not exist. Also returned when the requested format is not supported by the requested method. |
| 405 | Method Not Allowed | The request was made to a resource using an HTTP request method that is not supported. |
| 409 | Conflict | The request could not be processed because it conflicts with some established rule of the system. For example, a person may not be added to a room more than once. |
| 410 | Gone | The requested resource is no longer available. |
| 415 | Unsupported Media Type | The request was made to a resource without specifying a media type or used a media type that is not supported. |
| 423 | Locked | The requested resource is temporarily unavailable. A Retry-After header may be present that specifies how many seconds you need to wait before attempting the request again. |
| 428 | Precondition Required | File(s) cannot be scanned for malware and need to be force downloaded. |
| 429 | Too Many Requests | Too many requests have been sent in a given amount of time and the request has been rate limited. A Retry-After header should be present that specifies how many seconds you need to wait before a successful request can be made. |
| 500 | Internal Server Error | Something went wrong on the server. If the issue persists, feel free to contact the Webex Developer Support team. |
| 502 | Bad Gateway | The server received an invalid response from an upstream server while processing the request. Try again later. |
| 503 | Service Unavailable | Server is overloaded with requests. Try again later. |
| 504 | Gateway Timeout | An upstream server failed to respond on time. If your query uses max parameter, please try to reduce it. |
Header
Query Parameters
- Updating Emergency Callback Number attributes for this organization.
Body
- The source from which the emergency calling line ID (CLID) is selected for an actual emergency call.
- Member ID of person/workspace/virtual line within the location. Required when `selected` is `LOCATION_MEMBER_NUMBER`.
{
"selected": "LOCATION_MEMBER_NUMBER",
"locationMemberId": "Y2lzY29zcGFyazovL3VzL1BMQUNFLzExYTNmOTkwLWE2ODktNDc3ZC1iZTZiLTcxMjAwMjVkOGFiYg"
}